Question 1

What is Covectra?

Accepted Answer

Covectra is a global leader in pharmaceutical track & trace software and serialization solutions, helping manufacturers, wholesalers, and pharmacies meet DSCSA compliance and prevent counterfeit medications. Covectra also provides brand protection products for brand owners with its StellaGuard smart security label with authentication by the consumer via a mobile device.

Question 2

How does Covectra compare to TraceLink?

Accepted Answer

Covectra offers robust alternatives to TraceLink with solutions for US DSCSA & EU FMD compliance and supply chain traceability, providing flexible options for pharmaceutical companies. Covectra is a single source serialization provider (Levels 1-5) that secures, traces and manages pharmaceutical products across the entire supply chain, from the packaging line to the cloud.

Question 3

Who uses Covectra’s solutions?

Accepted Answer

Our AuthentiTrack serialization solutions serve pharmaceutical manufacturers, contract packagers, and distributors seeking reliable serialization for compliance and supply chain visibility. Our StellaGuard smart security labels protect consumer product brand owners from counterfeiters.

Question 4

How does the StellaGuard Smart Security Label work?

Accepted Answer

StellaGuard combines a serialized QR code with a unique 3D holographic pattern to prevent counterfeiting. Consumers scan the QR code via the free app to instantly verify authenticity, while brands gain real-time supply chain traceability and insights.

Question 5

How does the AuthentiTrack Serialization System work?

Accepted Answer

The AuthentiTrack Serialization System tracks and secures products throughout the supply chain. Each packaging level gets a unique serial number, which can be scanned and verified at every step—from manufacturing to saleable unit. The system supports US DSCSA and EU FMD compliance and provides real-time visibility and reporting for complete supply chain traceability.

Question 6

How does the ControlTrack Medication Adherence Solution work?

Accepted Answer

ControlTrack is a cloud-based platform that utilizes uniquely serialized blister packaging to monitor patient medication adherence. Patients are enrolled with de-identified profiles, and data is captured at the pharmacy and stored in the ControlTrack Cloud. The system enables virtual medication management through telehealth visits, ensuring high-integrity dosage checks and outcomes reassessments.

Question 7

What is track and trace software?

Accepted Answer

Track & trace software enables companies to monitor their products through the supply chain. Pharmaceutical companies utilize it to ensure compliance with US DSCSA and EU FMD serialization requirements.

Question 8

What track & trace solutions does Covectra provide?

Accepted Answer

Covectra’s AuthentiTrack solution offers software for supply chain traceability.

Enterprise - for larger manufacturers with multiple packaging lines
Prime - less expensive option for small manufacturers with lower volumes
Cloud - serial number provisioning and repository that provided compliance with US DSCSA and EU FMD regulations
Gateway - handles serialization communication between different EPCIS providers
Verification Router Service - manages verification requests for pharmaceutical saleable returns of serialized products

Question 9

Can Covectra software handle unit-level serialization?

Accepted Answer

Yes, our software supports unit-level serialization in use cases where going beyond regulatory requirements provide business benefits and enhance operational efficiencies.

Question 10

What is pharmaceutical serialization?

Accepted Answer

Pharmaceutical serialization is the process of assigning unique identifiers to drug packaging, enabling traceability to prevent counterfeiting and diversion of medication.

Question 11

How does Covectra ensure compliance with serialization requirements?

Accepted Answer

Our software supports US DSCSA and EU FMD serialization standards, EPCIS integration, and provides verification tools for pharmacies and distributors.

Question 12

What is DSCSA compliance?

Accepted Answer

The Drug Supply Chain Security Act (DSCSA) requires electronic, package-level traceability of drugs from the manufacturer to the dispenser to prevent counterfeit and unsafe products.

Question 13

How can Covectra help with DSCSA compliance?

Accepted Answer

Covectra offers custom packaging line and cloud solutions. AuthentiTrack provides everything you need to set up a comprehensive serialization solution for unparalleled tracking from the primary package to the pallet.

Question 14

Does Covectra integrate with other DSCSA solution providers?

Accepted Answer

Yes, Covectra solutions can integrate with other DSCSA-compliant systems for seamless serialization management.

Question 15

How does Covectra prevent counterfeit drugs?

Accepted Answer

Covectra uses serialized traceability, smart security labels, online dashboards, and mobile apps to protect brands and ensure patient safety.

Question 16

What are smart security labels?

Accepted Answer

Smart security labels are anti-counterfeit labels with unique identifiers and authentication features to verify product legitimacy.

Question 17

What is brand protection labeling?

Accepted Answer

Brand protection labels prevent counterfeiting and ensure that only genuine products reach consumers.

Question 18

What pharmaceutical serialization software does Covectra offer?

Accepted Answer

AuthentiTrack provides everything you need to set up a comprehensive serialization solution for unparalleled tracking from the primary package to the pallet.

Question 19

Can Covectra integrate with rfxcel or Systech software?

Accepted Answer

Yes, Covectra integrates with systems like rfxcel, Systech, and other third-party track & trace platforms.

Question 20

What is pharmaceutical traceability software?

Accepted Answer

Pharmaceutical companies utilize traceability software to monitor their product through the supply chain and to ensure compliance with government regulatory serialization requirements.

Question 21

Does Covectra provide EU FMD software?

Accepted Answer

Yes, our solutions meet the European Falsified Medicines Directive (EU FMD) requirements for pharmaceutical serialization.

Question 22

Can Covectra manage supply chain traceability?

Accepted Answer

Covectra software ensures complete supply chain traceability from manufacturer to saleable unit.

Frequently Asked Questions

Covectra FAQ:
Serialization, Traceability and Anti-Counterfeit Solutions

About Covectra

How Covectra Products Work

Track & Trace Software

Pharmaceutical Serialization

DSCSA Compliance

Anti-Counterfeit Technology

Software & Technology