Covectra, Inc. (“Covectra”) respects the privacy of every individual and has taken extensive precautions to create a process that maintains individual privacy.
- We are committed to providing a secure environment for our services.
- We use the information provided to us to enable your use of our services, provide you with customer service, and authenticate your mobile application visits and usage.
- All information you provide to us is kept on a secure server.
- We do not sell, lease, or rent personal information without your explicit consent.
What Information Do We Collect?
Limited Personal Information: We collect the following personal information about you in connection with the Service: (a) when you register to use the Service, we will assign an anonymous user identification number to you. Medications and Prescriptions that are to be monitored will be collected and associated with this anonymous user identification number. The app will also store unique identifiers and images of medications that the patient consumes in order to maintain accountability and an audit trail for the prescriber. All of this information is referred to in this Policy as “Personal Information”.
Use of Anonymous Information: We may use Anonymous Information (as defined below), or disclose it to third party service providers, to provide and improve the Service. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about use of the Service.
Technical data, which in many cases is non-personal information, i.e., data in a form that does not, on its own, permit direct association with any specific individual. Technical data includes, for example, information about your app usage (e.g., when an App was first launched), app version and installation ID, device identifier, and technical data about your device, such as operating system and model.
How Do We Use the Information We Collect?
Personal Information: We will use and store your Personal Information for the purpose of delivering the Service, and to analyze and enhance the operation of the Service. We may also use your Personal Information for the internal operational and administrative purposes of the Service.
Aggregate and De-Identified Information: We will also create statistical, aggregated and/or de-identified data relating to our users and the Service for analytical purposes. Aggregated and/or de-identified data is derived from Personal Information and User Data but in its aggregated and/or de-identified form, it does not duplicate or reveal any User Data or relate to or identify any individual. This data is used to understand our customer base and to develop, improve and market our services.
Customer Testimonials: We may post customer testimonials on our web site, and may use testimonials in other formats consistent with consent received. Customer testimonials may contain personally identifiable information. We may use your Personal Information to contact you to obtain a testimonial and obtain your consent via email or agreement sent via fax, pdf or mail prior to using such testimonial and/or using your name along with your testimonial.
What Information Do We Disclose to Third Parties?
Personal Information and User Data: We will not disclose your Personal Information or User Data to any third parties except as follows:
(i) to third party contractors engaged to provide services on our behalf (“Contractors”), such as performing marketing, analyzing data and usage of the Service, hosting and operating the Service or providing support and maintenance services for the Service, or providing customer service. We enter into agreements with all Contractors that require Contractors to use the Personal Information they receive only to perform services for us.
(ii) when we have your consent to share the information.
Aggregate Information: We may disclose aggregated data that does not contain Personal Information or User Data to any third parties, such as potential customers, business partners, and funding sources, in order to describe our business and operations.
Additional Disclosures: We reserve the right to disclose any information we collect in connection with the Service, including Personal Information, to: (a) any successor to our business as a result of any merger, acquisition, asset sale or similar transaction; and (b) any law enforcement, judicial authority, or governmental or regulatory authority, to the extent required by law or if in our reasonable discretion disclosure is necessary to enforce or protect our legal rights or to protect third parties.
Security: We use reasonable security precautions to protect the security and integrity of your Personal Information in accordance with this policy and applicable law. However, no Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur.
Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties that breach our reasonable security procedures.
Children: Covectra does not knowingly collect or maintain personally identifiable information from persons under 18 years of age, and no part of the Service is directed at persons under 18. If you are under 18 years of age, then please do not use the Service. If Covectra learns that personally identifiable information of persons less than 18 years of age has been collected without verifiable parental consent, then Covectra will take the appropriate steps to delete this information. To make such a request, please contact us at firstname.lastname@example.org.
Effective Date of this policy: May 13, 2020